G2 Vendor Directory

User Interviews vs. Highlight

A side-by-side comparison based on G2 review data.

MetricUser Interviews

by Auros

Highlight

by Highlight

Overall rating4.64.6
Review count1,04729
Ease of use9.28.9
Ease of setup8.89.1
Quality of support9.29.6
Meets requirements9.19.4
NPS74.59618268.965517
Small Business57.6%44.8%
Mid-Market22.7%31.0%
Enterprise19.7%24.1%
Total page views1,593278
Total LLM citations20,040841

User Interviews

User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for πŸ§‘β€πŸ’» user research, πŸ“Š market research, and πŸ€– AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Interviews
  • Scheduling
  • Time-saving

Highlight

Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-driven analytics, Highlight’s platform is purpose-built for modern physical product teams and trusted by leading brands, top retailers, and emerging innovators alike.

Pros

  • Ease of Use
  • Customer Support
  • Analysis Efficiency
  • Research Efficiency
  • Survey Management
  • Implementation Ease