G2 Vendor Directory

User Interviews vs. Discuss

A side-by-side comparison based on G2 review data.

MetricUser Interviews

by Auros

Discuss

by Discuss.io

Overall rating4.64.7
Review count1,047287
Ease of use9.29.3
Ease of setup8.89.1
Quality of support9.29.5
Meets requirements9.19.3
NPS74.59618280.916031
Small Business57.6%45.2%
Mid-Market22.7%27.2%
Enterprise19.7%27.6%
Total page views1,593747
Total LLM citations20,0402,679

User Interviews

User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for πŸ§‘β€πŸ’» user research, πŸ“Š market research, and πŸ€– AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Interviews
  • Scheduling
  • Time-saving

Discuss

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both worlds : Blend human-led and AI-led market insights in one platform For teams who want the best of both worlds, easily move from an AI-led approach for quick-turn insights to a human-led approach for deeper, more nuanced understanding, or a blend of bothβ€”all within a single platform.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Setup Ease
  • Intuitive Use