G2 Vendor Directory

Upside vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricUpside

by Upside

Creatio AI CRM

by Creatio

Overall rating5.04.6
Review count22383
Ease of use9.29.1
Ease of setup9.18.5
Quality of support9.99.2
Meets requirements9.79.2
NPS10080.177515
Small Business13.6%42.3%
Mid-Market72.7%43.7%
Enterprise13.6%14.0%
Total page views2992,028
Total LLM citations1020

Upside

Upside is a GTM intelligence platform for B2B revenue teams. It connects to the systems where go-to-market data lives — CRM, marketing automation, meeting recording tools, and ad platforms — and automatically builds a unified, cleaned-up view of what happened on every account and deal. This includes resolving duplicate contacts across systems, reconstructing full touchpoint timelines, detecting buying groups from communication signals, and healing gaps in CRM data.

Pros

    Creatio AI CRM

    Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

    Pros

    • Ease of Use
    • Efficiency
    • Customizability
    • Customization
    • Features
    • Customization Options