G2 Vendor Directory

Upside vs. Salesforce Sales Cloud

A side-by-side comparison based on G2 review data.

MetricUpside

by Upside

Salesforce Sales Cloud

by Salesforce

Overall rating5.04.4
Review count2227,576
Ease of use9.28.4
Ease of setup9.18.2
Quality of support9.98.4
Meets requirements9.78.9
NPS10056.989864
Small Business13.6%20.6%
Mid-Market72.7%45.5%
Enterprise13.6%34.0%
Total page views29948,012
Total LLM citations10268,352

Upside

Upside is a GTM intelligence platform for B2B revenue teams. It connects to the systems where go-to-market data lives — CRM, marketing automation, meeting recording tools, and ad platforms — and automatically builds a unified, cleaned-up view of what happened on every account and deal. This includes resolving duplicate contacts across systems, reconstructing full touchpoint timelines, detecting buying groups from communication signals, and healing gaps in CRM data.

Pros

    Salesforce Sales Cloud

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.

    Pros

    • Ease of Use
    • Features
    • Lead Management
    • Salesforce Integration
    • Customization
    • Customizability