G2 Vendor Directory

Upland RO Innovation vs. Hook

A side-by-side comparison based on G2 review data.

MetricUpland RO Innovation

by Upland Software

Hook

by Hook

Overall rating4.14.7
Review count1953
Ease of use7.99.2
Ease of setup7.48.8
Quality of support8.79.7
Meets requirements7.88.8
NPS36.84210584.90566
Small Business5.3%3.8%
Mid-Market36.8%84.9%
Enterprise57.9%11.3%
Total page views54606
Total LLM citations642,454

Upland RO Innovation

Upland RO Innovation is customer reference management software for companies that win. The platform enables businesses to automatically serve up the best customer references, when they’re needed, use AI to leverage intelligence from Sales Wins, and track the impact of references on sales. With integrations to CRM systems like Salesforce, Microsoft Dynamics, and HubSpot, RO Innovation makes it easy to find customer references and testimonials to help sales teams close deals, faster.

Pros

    Hook

    Hook enables businesses to grow revenue from their customers using data. We help revenue teams forecast their growth, focus their time and act faster. We monitor all aspects of how your customers engage with your team and product to know when things are going well, and when things aren't going as expected. Hook helps your team to take action by triggering engagement through emails and nudges, and we measure what works. Through predictive machine learning, we take the guesswork out of your day to day and focus your time where it matters most.

    Pros

    • Visibility
    • Reporting
    • Intuitive
    • Insights
    • User Interface
    • Proactivity