G2 Vendor Directory

Upfront vs. athenaOne

A side-by-side comparison based on G2 review data.

MetricUpfront

by Upfront Healthcare

athenaOne

by athenahealth

Overall rating4.73.4
Review count20115
Ease of use9.27.8
Ease of setup9.16.9
Quality of support9.57.6
Meets requirements9.58.1
NPS89.4736840
Small Business30.0%45.2%
Mid-Market50.0%34.8%
Enterprise20.0%20.0%
Total page views26971
Total LLM citations167,053

Upfront

Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care.

Pros

    athenaOne

    athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results.

    Pros

    • Features
    • Ease of Use
    • Integrations
    • Helpful
    • Templates
    • User Interface