G2 Vendor Directory
20

Reviews

4.7

Star rating

#50

Rank in Patient Engagement

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Upfront.

      Page views and citations · Upfront

      Source: G2 review data

      Key stats

      —

      89

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business30.0%
      Mid-Market50.0%
      Enterprise20.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.2
      Ease of Setup9.1
      Quality of Support9.5
      Meets Requirements9.5

      What reviewers say

      Great Prompt service

      4.5

      “Patient Bond is extremely helpful when it comes to sending out notifications. I love the ability to send out E-mail blasts when we are opening up a new center or simply promoting new services to the community. The turnaround time is very quick and highly recommend their service”

      Director of RCM

      Outstanding partner for patient outreach

      5.0

      “The implementation team at PatientBond is very easy to work with. They take the time to understand what we are trying to accomplish, make suggestions to improve the overall customer experience, and implement the system quickly.”

      Director of Product

      Above and beyond what has been asked of them

      5.0

      “Ease of use for the patients. Ease-of-use to manipulate any reports.Timely responses regarding any questions or concerns, especially from our representative Steven Cundick”

      Director