G2 Vendor Directory

Updox vs. TherapyNotes

A side-by-side comparison based on G2 review data.

MetricUpdox

by EverCommerce

TherapyNotes

by TherapyNotes

Overall rating4.34.4
Review count10499
Ease of use9.29.2
Ease of setup9.09.2
Quality of support8.99.2
Meets requirements9.19.2
NPS61.16504957.575758
Small Business85.4%78.8%
Mid-Market8.7%15.2%
Enterprise5.8%6.1%
Total page views263749
Total LLM citations1,04710,965

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Pros

    TherapyNotes

    TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs.

    Pros

    • Customer Support
    • Ease of Use
    • Customization
    • Templates
    • Helpful
    • Document Management