G2 Vendor Directory

Updox vs. Tebra (previously Kareo + PatientPop)

A side-by-side comparison based on G2 review data.

MetricUpdox

by EverCommerce

Tebra (previously Kareo + PatientPop)

by Tebra

Overall rating4.34.1
Review count104263
Ease of use9.28.8
Ease of setup9.08.8
Quality of support8.97.9
Meets requirements9.18.4
NPS61.16504946.875
Small Business85.4%86.9%
Mid-Market8.7%11.9%
Enterprise5.8%1.2%
Total page views2631,966
Total LLM citations1,04715,318

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Pros

    Tebra (previously Kareo + PatientPop)

    Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform.

    Pros

    • Ease of Use
    • Features
    • Customer Support
    • Efficiency
    • User Interface
    • Setup Ease