G2 Vendor Directory

Insightly Service vs. Wavity Help and Service Desk

A side-by-side comparison based on G2 review data.

MetricInsightly Service

by Unbounce

Wavity Help and Service Desk

by Wavity

Overall rating4.74.9
Review count1337
Ease of use9.29.9
Ease of setup9.09.9
Quality of support8.89.9
Meets requirements9.29.9
NPS92.30769297.222222
Small Business30.8%16.7%
Mid-Market46.2%72.2%
Enterprise23.1%11.1%
Total page views29195
Total LLM citations53204

Insightly Service

Insightly Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, connecting seamlessly with all the applications you use today to run your business. What does that mean to you? Mission-critical customer data is available to all your teams, in real time, empowering them to have more relevant conversations that drive customer satisfaction and success.

Pros

  • Ease of Use
  • Features

Wavity Help and Service Desk

Wavity’s Modern, Easy to Use, Maintain and Operate Help and Service Desk Solution can be used by Organizations of all sizes – whether you are a small organization using spreadsheets and ad-hoc homegrown solutions or solutions from the big guys. It is particularly well suited for Business Process Outsourcing (BPO) organizations since it offers the ability to offer the unique functionality needed by each customer and is cost effective. This is made possible by our Zero Code Application Designer and wBots – our RPA (Robotic Powered Automation) tools.

Pros

  • Customizability
  • Ease of Use
  • Intuitive
  • Automation
  • Customization
  • Automated Responses