G2 Vendor Directory

Insightly Service vs. RingCentral Contact Center

A side-by-side comparison based on G2 review data.

MetricInsightly Service

by Unbounce

RingCentral Contact Center

by RingCentral

Overall rating4.74.1
Review count13243
Ease of use9.28.9
Ease of setup9.08.8
Quality of support8.88.3
Meets requirements9.28.7
NPS92.30769243.697479
Small Business30.8%50.2%
Mid-Market46.2%35.4%
Enterprise23.1%14.3%
Total page views292,667
Total LLM citations538,954

Insightly Service

Insightly Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, connecting seamlessly with all the applications you use today to run your business. What does that mean to you? Mission-critical customer data is available to all your teams, in real time, empowering them to have more relevant conversations that drive customer satisfaction and success.

Pros

  • Ease of Use
  • Features

RingCentral Contact Center

RINGCENTRAL CONTACT CENTER PRODUCT DESCRIPTION RingCentral Contact Center is an enterprise-grade cloud contact center solution designed to deploy and scale customer operations globally. Built for large-scale organizations that demand flexibility and high performance, the platform unifies enterprise communications and contact center capabilities to deliver effortless customer experiences across the entire customer journey. GLOBAL OMNICHANNEL ENGAGEMENT AND ADVANCED ROUTING RingCentral Contact Center enables businesses to connect with customers on voice and over 30 digital channels globally.

Pros

  • Ease of Use
  • Intuitive
  • Helpful
  • Efficiency
  • Customer Support
  • Communication