G2 Vendor Directory

Insightly Service vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricInsightly Service

by Unbounce

Remote Monitoring and Management

by Atera

Overall rating4.74.6
Review count131,284
Ease of use9.29.3
Ease of setup9.09.3
Quality of support8.89.1
Meets requirements9.28.9
NPS92.30769277.111287
Small Business30.8%55.7%
Mid-Market46.2%30.8%
Enterprise23.1%13.5%
Total page views298,817
Total LLM citations53811

Insightly Service

Insightly Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, connecting seamlessly with all the applications you use today to run your business. What does that mean to you? Mission-critical customer data is available to all your teams, in real time, empowering them to have more relevant conversations that drive customer satisfaction and success.

Pros

  • Ease of Use
  • Features

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring