G2 Vendor Directory

Insightly Service vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricInsightly Service

by Unbounce

LogMeIn Rescue

by GoTo

Overall rating4.74.5
Review count13239
Ease of use9.29.3
Ease of setup9.09.4
Quality of support8.89.0
Meets requirements9.29.3
NPS92.30769271.748879
Small Business30.8%32.9%
Mid-Market46.2%40.1%
Enterprise23.1%27.0%
Total page views291,090
Total LLM citations533,153

Insightly Service

Insightly Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, connecting seamlessly with all the applications you use today to run your business. What does that mean to you? Mission-critical customer data is available to all your teams, in real time, empowering them to have more relevant conversations that drive customer satisfaction and success.

Pros

  • Ease of Use
  • Features

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability