G2 Vendor Directory

Insightly Service vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricInsightly Service

by Unbounce

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.74.1
Review count13625
Ease of use9.28.7
Ease of setup9.08.3
Quality of support8.88.5
Meets requirements9.28.6
NPS92.30769241.225166
Small Business30.8%23.8%
Mid-Market46.2%56.5%
Enterprise23.1%19.7%
Total page views292,335
Total LLM citations5318,550

Insightly Service

Insightly Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, connecting seamlessly with all the applications you use today to run your business. What does that mean to you? Mission-critical customer data is available to all your teams, in real time, empowering them to have more relevant conversations that drive customer satisfaction and success.

Pros

  • Ease of Use
  • Features

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup