G2 Vendor Directory

Trillian vs. Zenzap

A side-by-side comparison based on G2 review data.

MetricTrillian

by Cerulean Studios

Zenzap

by Zenzap

Overall rating4.44.5
Review count12491
Ease of use9.39.0
Ease of setup9.39.0
Quality of support9.09.4
Meets requirements9.38.8
NPS52.45901669.318182
Small Business50.4%90.1%
Mid-Market40.7%9.9%
Enterprise8.9%0.0%
Total page views2651,025
Total LLM citations1,3173,865

Trillian

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available.

Pros

  • Ease of Use
  • Communication
  • Security
  • Team Collaboration
  • Easy Communication
  • Reliability

Zenzap

Create your own AI agents in one click to automate custom workflows across your tools, with no technical skills needed, so you spend less time on busywork and more time on the work that matters. Connect your tools, then talk to them like you talk to your team. Describe any task or process in your own words to build a custom workflow. Start on your own, then invite your team to work with the same AI agents in a group chat. The familiar, secure interface is as easy as texting, so everyone can get started instantly.

Pros

  • Ease of Use
  • Features
  • Communication
  • Simple
  • Organization
  • Team Collaboration