Track-It! vs. SAP Solution Manager
A side-by-side comparison based on G2 review data.
| Metric | Track-It! | SAP Solution Manager |
|---|---|---|
| Overall rating | 3.7 | 3.9 |
| Review count | 100 | 15 |
| Ease of use | 8.2 | 7.1 |
| Ease of setup | 7.9 | 8.1 |
| Quality of support | 8.0 | 7.4 |
| Meets requirements | 8.1 | 8.7 |
| NPS | 3.061224 | 9.090909 |
| Small Business | 14.1% | 6.7% |
| Mid-Market | 56.6% | 26.7% |
| Enterprise | 29.3% | 66.7% |
| Total page views | 186 | 120 |
| Total LLM citations | 254 | 170 |
Track-It!
Newly redesigned, fully web based integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.
SAP Solution Manager
SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP.