G2 Vendor Directory

Track-It! vs. IBM Maximo IT

A side-by-side comparison based on G2 review data.

MetricTrack-It!

by BMC Helix

IBM Maximo IT

by IBM

Overall rating3.74.2
Review count10018
Ease of use8.28.5
Ease of setup7.98.1
Quality of support8.08.7
Meets requirements8.19.0
NPS3.06122452.941176
Small Business14.1%33.3%
Mid-Market56.6%44.4%
Enterprise29.3%22.2%
Total page views186208
Total LLM citations2541,741

Track-It!

Newly redesigned, fully web based integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.

Pros

    IBM Maximo IT

    IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.

    Pros