Track-It! vs. HaloITSM
A side-by-side comparison based on G2 review data.
| Metric | Track-It! | HaloITSM |
|---|---|---|
| Overall rating | 3.7 | 4.8 |
| Review count | 100 | 22 |
| Ease of use | 8.2 | 9.8 |
| Ease of setup | 7.9 | 9.2 |
| Quality of support | 8.0 | 9.6 |
| Meets requirements | 8.1 | 9.5 |
| NPS | 3.061224 | 95.238095 |
| Small Business | 14.1% | 5.0% |
| Mid-Market | 56.6% | 55.0% |
| Enterprise | 29.3% | 40.0% |
| Total page views | 186 | 569 |
| Total LLM citations | 254 | 7,809 |
Track-It!
Newly redesigned, fully web based integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use