TierPoint vs. SHI
A side-by-side comparison based on G2 review data.
| Metric | TierPoint | SHI |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 16 | 139 |
| Ease of use | 0.0 | 0.0 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 0.0 | 0.0 |
| Meets requirements | 0.0 | 0.0 |
| NPS | 93.75 | 80.882353 |
| Small Business | 6.7% | 15.9% |
| Mid-Market | 73.3% | 45.5% |
| Enterprise | 20.0% | 38.6% |
| Total page views | 208 | 2,325 |
| Total LLM citations | 886 | 6,363 |
TierPoint
TierPoint is a leading provider of secure hybrid IT infrastructure solutions, managed cloud services, and enterprise-class data center colocation. We help businesses optimize, scale, and protect their IT environments. Whether you need a fully managed cloud solution, a secure colocation facility, or anywhere in between, our experts work with you to design and manage the right IT strategy for your business. Our cloud and managed services provide the flexibility to run workloads in the right environment—whether public, private, hybrid, or multi-cloud.
- Attentive
- Security
- Reliability
- Quality
- Ease
- Customer Support
SHI
SHI is a global leader in IT solutions and a value-added reseller, trusted by more than 17,000 organizations worldwide for over 35 years. With a team of 6,000 dedicated professionals, we deliver customized technology solutions across industries including finance, healthcare, manufacturing, education, and more. Our extensive partnerships with top technology providers — including AWS, Cisco, CrowdStrike, Dell, HP, Microsoft, Palo Alto, Pure Storage, and others — enable us to deliver industry-leading solutions tailored to your unique needs.
- Customer Support
- Helpful
- Teamwork
- Knowledge
- Response Time
- Staff Friendliness