SHI
139
Reviews
4.7
Star rating
#1
Rank in Data Center Infrastructure
Pros and cons
Pros
- Customer Support
- Helpful
- Teamwork
- Knowledge
- Response Time
- Staff Friendliness
Cons
- Expensive
- Staff Turnover
- Integration Issues
- Limited Customization
- User Interface Issues
- Billing Issues
Traffic & LLM citations
Source: G2 review data
Key stats
-100.0%
81
Mid-Market
21
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 15.9% |
| Mid-Market | 45.5% |
| Enterprise | 38.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 12 | 4.7 |
| 2025 Q2 | 52 | 4.7 |
| 2025 Q3 | 26 | 4.8 |
| 2025 Q4 | 6 | 4.9 |
| 2026 Q2 | 10 | 4.8 |
Satisfaction ratings
Ease of Use0.0
Ease of Setup0.0
Quality of Support0.0
Meets Requirements0.0
What reviewers say
SHI Keeps Us Ahead with Emerging Tech Insights
5.0
“SHI is testing and on the front line of many technologies that are up and coming and provides this information to customers.”
Team Canada
5.0
“Customer focussed and they way they deal with the emerging challenges”
Helpful Variety of Ideas with a Comfortable Buffer from Vendors
5.0
“Very helpful giving a verity of ideas and opinions while keeping a certain degree of space between me and potential vendors”