TierPoint
Reviews
Star rating
Rank in Data Center Infrastructure
Pros and cons
Pros
- Attentive
- Security
- Reliability
- Quality
- Ease
- Customer Support
Cons
- Performance Issues
- Scheduling Issues
- User Interface Issues
- Limited Availability
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 6.7% |
| Mid-Market | 73.3% |
| Enterprise | 20.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 5 | 4.8 |
| 2025 Q4 | 3 | 4.7 |
Satisfaction ratings
What reviewers say
Reliable Colocation Services with Excellent Customer Support
“The people and the level of support they provide. The TierPoint team is always friendly, knowledgeable, and quick to respond whenever we need assistance. Whether it's troubleshooting an issue, coordinating access, or handling cross-connect work, they consistently go above and bey”
TierPoint’s reliable, secure, and flexible cloud environment.
“The things we like best about TierPoint is its high availability redundant and reliable nationwide network, flexibility to tailor our hybrid environment, and the high security infrastructure that we are afforded.”
Effortless Colocation with Unmatched Technical Expertise
“Simplicity, Tierpoint has a simple approach to colocation and related services. Their technical knowledge is second to none.”