G2 Vendor Directory

Thunderbird vs. Shortwave

A side-by-side comparison based on G2 review data.

MetricThunderbird

by Mozilla

Shortwave

by Shortwave Communications

Overall rating4.34.4
Review count34068
Ease of use8.99.5
Ease of setup9.09.5
Quality of support8.29.2
Meets requirements8.99.1
NPS52.3952163.235294
Small Business64.9%60.3%
Mid-Market24.5%33.8%
Enterprise10.6%5.9%
Total page views961223
Total LLM citations10,2735,694

Thunderbird

Thunderbird is a free, open-source email client developed by Mozilla, designed to provide users with a secure, customizable, and efficient email management experience. Compatible with Windows, macOS, and Linux, Thunderbird supports multiple email protocols, including POP and IMAP, allowing seamless integration with various email services. Its user-friendly interface and robust feature set make it a preferred choice for individuals and organizations seeking a reliable alternative to proprietary email clients.

Pros

  • Functionality Features
  • Ease of Use
  • Inbox Management
  • Efficiency
  • Customer Support
  • Security

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations