G2 Vendor Directory

Thunderbird vs. Drag

A side-by-side comparison based on G2 review data.

MetricThunderbird

by Mozilla

Drag

by DragApp.com

Overall rating4.34.5
Review count340261
Ease of use8.99.0
Ease of setup9.08.9
Quality of support8.29.4
Meets requirements8.98.8
NPS52.3952162.598425
Small Business64.9%86.0%
Mid-Market24.5%11.3%
Enterprise10.6%2.7%
Total page views961181
Total LLM citations10,273998

Thunderbird

Thunderbird is a free, open-source email client developed by Mozilla, designed to provide users with a secure, customizable, and efficient email management experience. Compatible with Windows, macOS, and Linux, Thunderbird supports multiple email protocols, including POP and IMAP, allowing seamless integration with various email services. Its user-friendly interface and robust feature set make it a preferred choice for individuals and organizations seeking a reliable alternative to proprietary email clients.

Pros

  • Functionality Features
  • Ease of Use
  • Inbox Management
  • Efficiency
  • Customer Support
  • Security

Drag

Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations.

Pros

  • Collaboration
  • Team Collaboration
  • Organization
  • Ease of Use
  • Email Management
  • Efficiency