G2 Vendor Directory

Keap vs. Emma

A side-by-side comparison based on G2 review data.

MetricKeap

by Thryv

Emma

by Marigold

Overall rating3.94.0
Review count32562
Ease of use8.48.5
Ease of setup8.18.5
Quality of support8.48.5
Meets requirements8.48.6
NPS16.12903232.83859
Small Business80.0%49.3%
Mid-Market16.7%35.0%
Enterprise3.3%15.7%
Total page views1,145706
Total LLM citations9,3521,426

Keap

Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. The Keap CRM has everything you need to automate your business: lead capture and management, sales automation, marketing automation, email automation and text marketing.

Pros

  • Automation
  • Automation Features
  • Ease of Use
  • Client Relationship Management
  • Automation Efficiency
  • Email Marketing

Emma

Emma is a powerful email marketing platform designed to help organizations automate and personalize campaigns while maintaining brand consistency across teams, locations, and departments. This software solution caters specifically to marketers in sectors such as higher education, nonprofits, franchises, and growing businesses, enabling them to create high-impact engagement with minimal effort. The platform is particularly beneficial for organizations that require a cohesive communication strategy across multiple channels and teams.

Pros

  • Ease of Use
  • Email Marketing
  • Easy Creation
  • Simple
  • Personalization
  • Helpful