G2 Vendor Directory

ThousandEyes vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricThousandEyes

by Cisco

Hotjar by Contentsquare

by Contentsquare

Overall rating4.54.3
Review count80345
Ease of use8.59.1
Ease of setup8.59.1
Quality of support8.88.8
Meets requirements9.08.8
NPS70.88607655.120482
Small Business8.8%52.5%
Mid-Market12.5%37.9%
Enterprise78.8%9.6%
Total page views4501,347
Total LLM citations2,7795,035

ThousandEyes

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

Pros

  • Features
  • Insights
  • Monitoring
  • Reliability
  • Tracking
  • Issue Detection

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings