ThousandEyes
Reviews
Star rating
Rank in Digital Experience Monitoring (DEM)
Pros and cons
Pros
- Features
- Insights
- Monitoring
- Reliability
- Tracking
- Issue Detection
Cons
- Complex Configuration
- Complex Setup
- Not User-Friendly
- Configuration Difficulties
- User Interface Issues
- Complex Interface
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 8.8% |
| Mid-Market | 12.5% |
| Enterprise | 78.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 4.5 |
| 2025 Q4 | 1 | 4.0 |
| 2026 Q1 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Real-Time Network Visibility with Some Learning Curve
“I really appreciate how clear the visibility with ThousandEyes is. I can see exactly where problems are happening in real time, which saves me a lot of time since I don't have to manually track logs to find issues. The dashboard is easy to read and understand, showing everything ”
ThousandEyes: The Superhero of WAN Monitoring - Seeing Beyond the Horizon!
“The tool offers detailed analytics and performance metrics across WAN links, providing in-depth insights into latency, packet loss, and jitter. This data is crucial for diagnosing network problems and improving overall performance”
A great helping hand
“It's efficiency and flexibility to analyzes the performance of local and wide area networks.”