G2 Vendor Directory

Allo vs. Freshcaller

A side-by-side comparison based on G2 review data.

MetricAllo

by The Mobile-First Company

Freshcaller

by Freshworks

Overall rating4.74.1
Review count209132
Ease of use9.68.8
Ease of setup9.58.6
Quality of support9.68.7
Meets requirements9.38.6
NPS78.2608741.732283
Small Business87.0%70.0%
Mid-Market13.0%24.6%
Enterprise0.0%5.4%
Total page views1,288387
Total LLM citations7,3053,264

Allo

The last phone system you'll ever buy. Allo is a phone system for small and growing teams, from 1 to 250 people. You get calls that hold, AI that does real work after every call, and a real person when you need help. Rated 4.7/5 on G2 by 6,000+ businesses. CALLS YOU CAN COUNT ON • 4x fewer dropped calls and spam flags, on infrastructure we built ourselves • 99.94% uptime • Local numbers in 80+ countries, and calls to 192 destinations • Unlimited national calls • Keep your number: porting is free AI THAT DOES THE WORK • Every call is recorded, transcribed and summarized, with nothing to

Pros

  • Ease of Use
  • Call Recording
  • Customer Support
  • Reliability
  • Easy Setup
  • Easy Integration

Freshcaller

Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.

Pros

  • Ease of Use
  • Dialing Features
  • Quick Setup
  • User-Friendly
  • Simple
  • Easy Setup