Allo vs. Freshcaller
A side-by-side comparison based on G2 review data.
| Metric | Allo | Freshcaller |
|---|---|---|
| Overall rating | 4.7 | 4.1 |
| Review count | 209 | 132 |
| Ease of use | 9.6 | 8.8 |
| Ease of setup | 9.5 | 8.6 |
| Quality of support | 9.6 | 8.7 |
| Meets requirements | 9.3 | 8.6 |
| NPS | 78.26087 | 41.732283 |
| Small Business | 87.0% | 70.0% |
| Mid-Market | 13.0% | 24.6% |
| Enterprise | 0.0% | 5.4% |
| Total page views | 1,288 | 387 |
| Total LLM citations | 7,305 | 3,264 |
Allo
The last phone system you'll ever buy. Allo is a phone system for small and growing teams, from 1 to 250 people. You get calls that hold, AI that does real work after every call, and a real person when you need help. Rated 4.7/5 on G2 by 6,000+ businesses. CALLS YOU CAN COUNT ON • 4x fewer dropped calls and spam flags, on infrastructure we built ourselves • 99.94% uptime • Local numbers in 80+ countries, and calls to 192 destinations • Unlimited national calls • Keep your number: porting is free AI THAT DOES THE WORK • Every call is recorded, transcribed and summarized, with nothing to
- Ease of Use
- Call Recording
- Customer Support
- Reliability
- Easy Setup
- Easy Integration
Freshcaller
Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.
- Ease of Use
- Dialing Features
- Quick Setup
- User-Friendly
- Simple
- Easy Setup