Chatbot vs. Device42, A Freshworks Company
A side-by-side comparison based on G2 review data.
| Metric | Chatbot | Device42, A Freshworks Company |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 13 | 52 |
| Ease of use | 9.3 | 9.0 |
| Ease of setup | 9.2 | 8.7 |
| Quality of support | 8.8 | 9.6 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 76.923077 | 79.166667 |
| Small Business | 61.5% | 17.6% |
| Mid-Market | 15.4% | 37.3% |
| Enterprise | 23.1% | 45.1% |
| Total page views | 16 | 325 |
| Total LLM citations | 6 | 3,077 |
Chatbot
Chatbot is an intelligent assistant that strengthens end-user experience by handling standard requests from users, to reduce your service desk and HR departments’ ticket flow. It can handle password resets, status updates and outage triage.
- Easy Integrations
- Customer Support
- Positive Experience
- User Interface
- Innovation
- Automation
Device42, A Freshworks Company
With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.
- Asset Management
- Ease of Use
- Tracking
- Productivity Improvement
- Solutions