G2 Vendor Directory

Tenfold vs. RingEX

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

RingEX

by RingCentral

Overall rating4.54.2
Review count1721,516
Ease of use9.48.8
Ease of setup9.28.5
Quality of support9.18.3
Meets requirements9.09.0
NPS68.26347348.351648
Small Business27.9%57.9%
Mid-Market41.9%35.1%
Enterprise30.2%7.0%
Total page views456,988
Total LLM citations13216,099

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features