Tenfold vs. Dialaxy
A side-by-side comparison based on G2 review data.
| Metric | Tenfold | Dialaxy |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 172 | 269 |
| Ease of use | 9.4 | 9.6 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 9.1 | 9.6 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 68.263473 | 65.055762 |
| Small Business | 27.9% | 64.7% |
| Mid-Market | 41.9% | 35.0% |
| Enterprise | 30.2% | 0.4% |
| Total page views | 45 | 1,442 |
| Total LLM citations | 132 | 1,684 |
Tenfold
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.
- Integrations
- Tools
- Accuracy of Information
- Salesforce Integration
- Call Management
- User Interface
Dialaxy
Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.
- Ease of Use
- Customer Support
- Reliability
- Helpful
- Call Quality
- Features