G2 Vendor Directory

telli vs. JustCall

A side-by-side comparison based on G2 review data.

Metrictelli

by telli technologies

JustCall

by Saas Labs

Overall rating4.84.3
Review count222,395
Ease of use9.09.0
Ease of setup8.68.9
Quality of support9.78.6
Meets requirements9.08.8
NPS86.36363651.754757
Small Business38.9%61.3%
Mid-Market44.4%31.7%
Enterprise16.7%7.0%
Total page views2796,012
Total LLM citations1,05828,488

telli

telli is the AI Agent Platform for Customer Experience telli helps businesses transform their customer-facing operations with AI across voice, SMS, WhatsApp, and chat. Its agents qualify leads, book appointments, resolve customer requests, and complete tasks in connected CRMs and business systems—handing conversations over to your team when needed. Teams can build agents without code, while developers can build custom integrations and extend their capabilities through an extensible API and MCP connections.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Efficiency
  • Features
  • Easy Setup

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations