G2 Vendor Directory

telli vs. RingEX

A side-by-side comparison based on G2 review data.

Metrictelli

by telli technologies

RingEX

by RingCentral

Overall rating4.84.2
Review count221,516
Ease of use9.08.8
Ease of setup8.68.5
Quality of support9.78.3
Meets requirements9.09.0
NPS86.36363648.351648
Small Business38.9%57.9%
Mid-Market44.4%35.1%
Enterprise16.7%7.0%
Total page views2796,988
Total LLM citations1,05816,099

telli

telli is the AI Agent Platform for Customer Experience telli helps businesses transform their customer-facing operations with AI across voice, SMS, WhatsApp, and chat. Its agents qualify leads, book appointments, resolve customer requests, and complete tasks in connected CRMs and business systems—handing conversations over to your team when needed. Teams can build agents without code, while developers can build custom integrations and extend their capabilities through an extensible API and MCP connections.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Efficiency
  • Features
  • Easy Setup

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features