G2 Vendor Directory

telli vs. Broadvoice

A side-by-side comparison based on G2 review data.

Metrictelli

by telli technologies

Broadvoice

by Broadvoice

Overall rating4.84.5
Review count2264
Ease of use9.09.4
Ease of setup8.69.2
Quality of support9.79.2
Meets requirements9.09.2
NPS86.36363673.015873
Small Business38.9%59.4%
Mid-Market44.4%26.6%
Enterprise16.7%14.1%
Total page views279230
Total LLM citations1,058796

telli

telli is the AI Agent Platform for Customer Experience telli helps businesses transform their customer-facing operations with AI across voice, SMS, WhatsApp, and chat. Its agents qualify leads, book appointments, resolve customer requests, and complete tasks in connected CRMs and business systems—handing conversations over to your team when needed. Teams can build agents without code, while developers can build custom integrations and extend their capabilities through an extensible API and MCP connections.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Efficiency
  • Features
  • Easy Setup

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility