G2 Vendor Directory

telecrm vs. Freshsales

A side-by-side comparison based on G2 review data.

Metrictelecrm

by Flamon Cloudtech Pvt Ltd

Freshsales

by Freshworks

Overall rating4.64.5
Review count161,244
Ease of use9.39.1
Ease of setup9.08.9
Quality of support9.09.0
Meets requirements9.18.9
NPS8072.296173
Small Business81.3%67.7%
Mid-Market18.8%27.0%
Enterprise0.0%5.3%
Total page views4491,749
Total LLM citations1,49844,516

telecrm

telecrm is an Indian CRM tool designed to streamline sales, support, and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite, and AI integration for call tracking, all with an easy-to-use interface provided at an affordable price.

Pros

  • Ease of Use
  • Intuitive
  • User Interface
  • Access
  • Easy Integrations
  • Easy Access

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface