G2 Vendor Directory

telecrm vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

Metrictelecrm

by Flamon Cloudtech Pvt Ltd

Bigin by Zoho CRM

by Zoho

Overall rating4.64.6
Review count16877
Ease of use9.39.2
Ease of setup9.08.9
Quality of support9.08.7
Meets requirements9.18.8
NPS8074.112257
Small Business81.3%90.9%
Mid-Market18.8%8.1%
Enterprise0.0%1.0%
Total page views4493,314
Total LLM citations1,49821,375

telecrm

telecrm is an Indian CRM tool designed to streamline sales, support, and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite, and AI integration for call tracking, all with an easy-to-use interface provided at an affordable price.

Pros

  • Ease of Use
  • Intuitive
  • User Interface
  • Access
  • Easy Integrations
  • Easy Access

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable