G2 Vendor Directory

Teamviewer DEX vs. ThousandEyes

A side-by-side comparison based on G2 review data.

MetricTeamviewer DEX

by TeamViewer

ThousandEyes

by Cisco

Overall rating4.44.5
Review count6080
Ease of use8.68.5
Ease of setup8.28.5
Quality of support8.68.8
Meets requirements9.09.0
NPS61.66666770.886076
Small Business12.1%8.8%
Mid-Market17.2%12.5%
Enterprise70.7%78.8%
Total page views353450
Total LLM citations1,4842,779

Teamviewer DEX

The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

Pros

  • Features
  • Time-saving
  • Automation
  • Ease of Use
  • Intuitive
  • Easy Implementation

ThousandEyes

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

Pros

  • Features
  • Insights
  • Monitoring
  • Reliability
  • Tracking
  • Issue Detection