Teamviewer DEX
Reviews
Star rating
Rank in Digital Employee Experience (DEX) Management
Pros and cons
Pros
- Features
- Time-saving
- Automation
- Ease of Use
- Intuitive
- Easy Implementation
Cons
- Learning Curve
- Poor Customer Support
- Setup Complexity
- Poor Interface Design
- Slow Performance
- Expensive
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 12.1% |
| Mid-Market | 17.2% |
| Enterprise | 70.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 5 | 4.2 |
| 2025 Q3 | 2 | 4.8 |
| 2025 Q4 | 9 | 4.4 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q3 | 5 | 4.4 |
Satisfaction ratings
What reviewers say
The Best way to monitor server
“When detecting an error (such as an application freeze, configuration error, or full disk), the system can automatically run remediation scripts/workflows or allow IT to handle them in bulk with just a few clicks.”
Perfect solution for remote and network troubleshooting
“I can remotely identify issues on devices and raise a ticket to responsible person to look in to it.”
A Smarter Way to Monitor with DEX
“What I like best about TeamViewer DEX is the real-time visibility it gives me into how users and devices are performing. I can quickly identify issues affecting the employee experience, troubleshoot problems faster, and take action before they impact productivity.”