G2 Vendor Directory

Teamviewer DEX vs. Lakeside SysTrack

A side-by-side comparison based on G2 review data.

MetricTeamviewer DEX

by TeamViewer

Lakeside SysTrack

by Lakeside Software

Overall rating4.44.5
Review count6023
Ease of use8.68.5
Ease of setup8.28.2
Quality of support8.69.1
Meets requirements9.08.9
NPS61.66666763.636364
Small Business12.1%4.3%
Mid-Market17.2%8.7%
Enterprise70.7%87.0%
Total page views353124
Total LLM citations1,4840

Teamviewer DEX

The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

Pros

  • Features
  • Time-saving
  • Automation
  • Ease of Use
  • Intuitive
  • Easy Implementation

Lakeside SysTrack

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Learn how you can save 20% on annual IT costs per employee at lakesidesoftware.com.

Pros