G2 Vendor Directory

Lakeside SysTrack

by Lakeside Software

23

Reviews

4.5

Star rating

#16

Rank in Digital Employee Experience (DEX) Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Lakeside SysTrack.

      Page views and citations · Lakeside SysTrack

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Lakeside SysTrack.

      Key stats

      —

      64

      Enterprise

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business4.3%
      Mid-Market8.7%
      Enterprise87.0%

      Quarterly history

      QuarterReviewsStar rating
      2024 Q414.0

      Satisfaction ratings

      Ease of Use8.5
      Ease of Setup8.2
      Quality of Support9.1
      Meets Requirements8.9

      What reviewers say

      Few data utilization features makes it standalone solution.

      4.0

      “SysTrack Asset Optimization allows me to keep my ServiceNow CMDB in check. It automatically generate system identification and configuration information, which was something I didn’t like having to do by hand.”

      Senior UX/UI Designer

      SysTrack is falling short compared to Controlup

      3.0

      “The best thing I like about SysTrack Digital Experience Monitoring is the ability to create dashboards to monitor all our Virtualization infra and to gather details about the user's VM in real time to troubleshoot and resolve the issues.”

      Virtualization Engineer -Domain Expert -WILP

      The Best DEX Monitoring tool I ever use

      5.0

      “All you think it can made, is made. Dashboards, lot of modules for resolve, AppVision, Assit Resolve, Prevent. You can apply scripts to many devices at same time. all process could be automated”

      System Engineer