Teamviewer DEX vs. Firstbase
A side-by-side comparison based on G2 review data.
| Metric | Teamviewer DEX | Firstbase |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 60 | 52 |
| Ease of use | 8.6 | 9.0 |
| Ease of setup | 8.2 | 8.8 |
| Quality of support | 8.6 | 9.0 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 61.666667 | 76.923077 |
| Small Business | 12.1% | 8.9% |
| Mid-Market | 17.2% | 75.6% |
| Enterprise | 70.7% | 15.6% |
| Total page views | 353 | 990 |
| Total LLM citations | 1,484 | 1,834 |
Teamviewer DEX
The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users. Key Capabilities: Autonomous Digital Workplace Management Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset
- Features
- Time-saving
- Automation
- Ease of Use
- Intuitive
- Easy Implementation
Firstbase
Firstbase is the single IT asset management platform for globally distributed teams. It connects directly to the HRIS, MDM, and ITSM tools already powering your business and goes further by automating the physical operations behind them. Where most platforms stop at software, Firstbase fuses SaaS automation with a global physical operations engine. Procurement, warehousing, onboarding, device refresh, offboarding, repair, and ITAD are all managed in one place, with a full audit trail from first shipment to final disposal.