G2 Vendor Directory

Tata Communications Kaleyra Unified Communications vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricTata Communications Kaleyra Unified Communications

by Tata Communications

Zoom Workplace

by Zoom

Overall rating4.24.5
Review count1356,430
Ease of use8.39.2
Ease of setup6.69.2
Quality of support9.28.9
Meets requirements9.19.3
NPS38.46153871.13377
Small Business23.1%50.8%
Mid-Market30.8%31.4%
Enterprise46.2%17.8%
Total page views15826,539
Total LLM citations43180,152

Tata Communications Kaleyra Unified Communications

Tata Communications' Unified Communications as a Service (UCaaS) is a comprehensive cloud-based solution designed to enhance business communication and collaboration. It integrates voice, video, messaging, and collaboration tools into a single platform, enabling seamless interactions across various channels. This service is tailored to support the dynamic needs of modern enterprises, facilitating efficient and flexible communication regardless of location.

Pros

  • Reliability
  • VoIP Services
  • Customer Support
  • Affordable
  • Customer Service
  • Easy Communication

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing