Syncro vs. ConnectWise PSA
A side-by-side comparison based on G2 review data.
| Metric | Syncro | ConnectWise PSA |
|---|---|---|
| Overall rating | 4.5 | 4.0 |
| Review count | 564 | 582 |
| Ease of use | 9.0 | 7.8 |
| Ease of setup | 8.9 | 7.1 |
| Quality of support | 8.7 | 7.8 |
| Meets requirements | 8.9 | 8.6 |
| NPS | 67.49556 | 30.630631 |
| Small Business | 89.0% | 66.1% |
| Mid-Market | 10.0% | 28.0% |
| Enterprise | 1.0% | 5.9% |
| Total page views | 3,336 | 921 |
| Total LLM citations | 14,162 | 8,599 |
Syncro
Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.
- Ease of Use
- Features
- Easy Setup
- Integrations
- Automation
- Customer Support
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability