G2 Vendor Directory

Sylaps vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricSylaps

by Sylaps Inc.

Dialpad Connect

by Dialpad

Overall rating4.44.4
Review count1304,216
Ease of use9.39.2
Ease of setup9.39.1
Quality of support9.08.7
Meets requirements9.19.1
NPS61.81818258.479388
Small Business47.4%57.6%
Mid-Market32.8%32.8%
Enterprise19.8%9.6%
Total page views6853,520
Total LLM citations25220,955

Sylaps

Instantaneous, Audio and Video meeting collaboration. As simple as opening on a link to join a meeting on web browser, mobile devices and desktops. You no longer need to hassle your contacts with installing plugins. Just send them a link. Audio call and Video conferencing, file transfer and screen sharing. All-in-one secure service. All your data are encrypted and we assure you very high quality audio and video, screen-share and unlimited file transfer.

Pros

  • Ease of Use
  • Easy Setup
  • Audio Quality
  • Video Quality
  • Screen Sharing
  • High Quality

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription