G2 Vendor Directory

Sutherland Agent Success vs. GTM Workspace - Powered by ZoomInfo

A side-by-side comparison based on G2 review data.

MetricSutherland Agent Success

by Sutherland

GTM Workspace - Powered by ZoomInfo

by ZoomInfo

Overall rating4.94.5
Review count119,207
Ease of use9.79.0
Ease of setup9.79.0
Quality of support9.28.8
Meets requirements9.38.9
NPS10065.402632
Small Business9.1%26.0%
Mid-Market9.1%48.2%
Enterprise81.8%25.8%
Total page views2312,621
Total LLM citations1522,702

Sutherland Agent Success

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Pros

    GTM Workspace - Powered by ZoomInfo

    Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work.

    Pros

    • Contact Information
    • Ease of Use
    • Data Accuracy
    • Features
    • Lead Generation
    • Helpful