SurveySparrow vs. Qualtrics Employee Experience
A side-by-side comparison based on G2 review data.
| Metric | SurveySparrow | Qualtrics Employee Experience |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 2,065 | 463 |
| Ease of use | 9.2 | 8.8 |
| Ease of setup | 9.1 | 8.4 |
| Quality of support | 9.0 | 8.8 |
| Meets requirements | 8.9 | 9.0 |
| NPS | 62.827484 | 59.020045 |
| Small Business | 68.5% | 15.1% |
| Mid-Market | 24.5% | 36.7% |
| Enterprise | 7.0% | 48.2% |
| Total page views | 1,968 | 729 |
| Total LLM citations | 12,555 | 9,718 |
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive
Qualtrics Employee Experience
Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation.
- Ease of Use
- Data Management
- Features
- Time-saving
- Customer Support
- Helpful