G2 Vendor Directory

Survey System vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

Resonate CX

by Resonate Solutions

Overall rating4.54.6
Review count35594
Ease of use9.09.3
Ease of setup9.39.4
Quality of support9.09.5
Meets requirements9.29.3
NPS65.71428677.07231
Small Business43.8%40.8%
Mid-Market40.6%26.4%
Enterprise15.6%32.8%
Total page views2212,280
Total LLM citations1083,269

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility