G2 Vendor Directory

Survey System vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

Hotjar by Contentsquare

by Contentsquare

Overall rating4.54.3
Review count35345
Ease of use9.09.1
Ease of setup9.39.1
Quality of support9.08.8
Meets requirements9.28.8
NPS65.71428655.120482
Small Business43.8%52.5%
Mid-Market40.6%37.9%
Enterprise15.6%9.6%
Total page views2211,347
Total LLM citations1085,035

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings