G2 Vendor Directory

Surfshark vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricSurfshark

by Surfshark Ltd.

Command|Link

by CommandLink

Overall rating4.04.8
Review count2222
Ease of use9.49.5
Ease of setup8.99.5
Quality of support8.59.7
Meets requirements8.99.5
NPS5090.909091
Small Business77.3%9.1%
Mid-Market13.6%59.1%
Enterprise9.1%31.8%
Total page views420338
Total LLM citations3,526181

Surfshark

Surfshark is a privacy protection company offering a seamless VPN with a strong focus on security. It offers intuitive apps for all devices, thousands of IP addresses in more than 65 locations, and 3200+ bare-metal servers. Surfshark VPN is an ideal solution for small businesses or big families as it offers unlimited simultaneous connections per each account. On top of that, it’s one of the few VPN providers that had a successful independent audit and has received a seal of approval from the AV-TEST, an independent IT-security institute.

Pros

    Command|Link

    ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

    Pros

    • Customer Support
    • Response Time
    • Reliability
    • Robust Support
    • Monitoring
    • Issue Resolution