G2 Vendor Directory

Surfshark

by Surfshark Ltd.

22

Reviews

4.0

Star rating

#14

Rank in Business VPN

Pros and cons

Pros

    Cons

    • Connectivity Issues

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Surfshark.

    Page views and citations · Surfshark

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    CyberGhost VPN

    1 switched
    2

    NordPass Business

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from Surfshark.

    1

    Windscribe

    3 switched
    2

    NordLayer

    2 switched
    3

    IPRoyal

    1 switched

    Key stats

    -100.0%

    50

    Small Business

    1

    Adoption by company size

    SegmentShare of reviews
    Small Business77.3%
    Mid-Market13.6%
    Enterprise9.1%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q415.0
    2026 Q234.7

    Satisfaction ratings

    Ease of Use9.4
    Ease of Setup8.9
    Quality of Support8.5
    Meets Requirements8.9

    What reviewers say

    The best VPN I have ever used.

    5.0

    “Very fast and responsive application, and a large number of countries to choose from. Also, the ability to install it directly on my Asus router.”

    Customer Care Lead

    Reliable, Competitive VPN with Occasional Connection Glitches

    5.0

    “I like that Surfshark is very light in terms of application when you install it. It doesn’t take too much time to boot up compared to other VPNs I've used, like NordPass. The pricing is much more competitive than other services like ExpressVPN and Nord. It also has ample location”

    People and Culture Officer

    Secure, Reliable, and User-Friendly VPN

    5.0

    “Everything is kinda quite same just writing a thing which i dont like”

    Owner