G2 Vendor Directory

SurePayroll vs. Paychex

A side-by-side comparison based on G2 review data.

MetricSurePayroll

by Paychex Inc

Paychex

by Paychex Inc

Overall rating4.34.1
Review count5421,753
Ease of use9.18.7
Ease of setup9.08.5
Quality of support8.88.5
Meets requirements9.08.8
NPS63.97748648.400233
Small Business91.6%75.0%
Mid-Market4.5%22.7%
Enterprise3.9%2.3%
Total page views8064,790
Total LLM citations4,43424,229

SurePayroll

SurePayroll® By Paychex is online payroll software for small business owners, household employers, and accountants who run payroll for clients. It’s built for the owner paying themselves, the owner making a first hire, and every hire after that. SurePayroll is a Paychex company. Paychex, Inc. is one of the largest payroll and HR companies in the United States, and SurePayroll is purpose-built for small business: the payroll capability owners need, without the enterprise features they’d never use.

Pros

  • Payroll
  • Customer Support
  • Ease of Use
  • Payroll Ease
  • Simple
  • Easy Setup

Paychex

Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling.

Pros

  • Ease of Use
  • Payroll
  • Payroll Management
  • Helpful
  • Customer Support
  • Payroll Ease